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Live Chat Services

Live Chat Services
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plans
Basic Small Business Corporate Enterprise
3 Agents 5 Agents 7 Agents 10 Agents
EUR 16.79 / month
EUR 42.05 / month
EUR 79.97 / month
EUR 332.51 / month
  • 3 Agents
  • Live Tracking
  • Unlimited Live Chats
  • 5 Agents
  • 2 Departments
  • Unlimited Live Tracking
  • Unlimited Live Chats
  • Private Labeling
  • 7 Agents
  • 5 Departments
  • Unlimited Live Tracking
  • Unlimited Live Chats
  • Private Labeling
  • Secure Chat Encryption
  • 10 Agents
  • Unlimited Departments
  • Unlimited Live Tracking
  • Unlimited Live Chats
  • Private Labeling
  • Secure Chat Encryption
  • Enterprise Reporting
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Live Chat Services Include
    Chat Features
  • Multiple Simultaneous Agents
  • Multiple Departments
  • Intelligent Chat Distribution
  • Agent to Agent transfer
  • Operator to Operator chat
  • Intuitive Windows-based agent interface
  • Ability to accept / reject incoming chat requests
  • Unlimited Simultaneous chats
  • Secure SSL based Chat
  • Canned Response Manager
  • Push Images, Links, Pages, Proactive Messages
  • Ability to chat in multiple languages
  • Emotions
  • Leave a message when offline
    Chat Initiation
  • Visitor initiated Chat from Website / Email
  • Invite Visitor to Chat
  • Force Chat
    Activity Monitor
  • Real-Time Site Activity Monitor
  • Monitor 1000's of visitors simultaneously
  • Visitor History
  • Visitor Browser Type, Country, Browsing history
  • Visitor Time spent per page
    Branding & Customization Features
  • Visitor's chat window fully customizable
  • Chat Button/Icons fully customizable
  • Fonts, Colours and Font Style
    Reporting and Analysis
  • Chat Satisfaction Survey
  • Retrieve/Search Chat Transcripts
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